Returns Policy

Stella Rugs guarantee our products and if you find your rug is not 100% perfect we will replace free of charge. The faulty item should be photographed and repacked ready for collection within 7 days.

Unwanted purchases can be returned within 30 days. You will be issued a refund less the cost of the return freight once we have received the item and it is found to be undamaged, dirty or otherwise not in its original condition.

Email: sales@stellarugs.com.au with any questions on returning a rug. Be sure in include a contact name and phone number.